Tag: artificial intelligence

  • The Smartest Tool in the Room

    The Smartest Tool in the Room

    This thought began while we were evaluating new Professional Services Automation (PSA) platforms — every vendor pitching their “AI-powered, all-in-one” solution to simplify delivery, optimize resources, and predict success before kickoff.

    Sounds brilliant. Except every program manager knows the truth: none of these tools truly talk to each other.

    We live surrounded by “smart” systems — Asana, Changepoint, Smartsheet, Jira, Salesforce, Monday.com, Google Workspace — yet we still spend hours stitching them together. Each tool works in isolation, but together? They’re chaos wrapped in APIs.

    That’s why, even in 2026, Excel remains the command center. It’s where all the scattered data finally makes sense. Because no matter how advanced the tech gets, AI still can’t replace human judgment, context, and the ability to simplify.

    The goal isn’t AI everywhere — it’s clarity everywhere.

    Until then, Excel and human judgment remain the most reliable AI we’ve got.

    — Midnight musings from the trenches of delivery.

    #Midnight-Musings

  • Writing with a Machine

    Writing with a Machine

    I like to think I write reasonably well.

    The vocabulary is there. The ideas usually show up. But over the past year, most of my emails, presentations, and even these Midnight Musings have had a quiet collaborator – AI.

    Not because I can’t write.

    Because it gets me to the point faster.

    Left to myself, I tend to wander through sentences and circle the idea before landing on it. AI trims the fluff, tightens the structure, and pushes the message to its conclusion.

    It doesn’t replace thinking. It compresses it.

    There’s a quote often attributed to Mark Twain: “I didn’t have time to write a short letter, so I wrote a long one instead.”

    Clarity takes work. Brevity takes more.

    AI just helps remove everything that isn’t the message.

    And in a world drowning in words, that might be its most useful skill.

    #midnightmusings from the trenches of delivery.